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Stage 03 · Protect

Website Performance Optimisation

Core Web Vitals, page speed and mobile performance, fixed at the cause.

“It's live, but is it safe, fast and maintained?”

Speed isn't a score to chase. It's the first experience every visitor has of your business. Google measures real-user loading, responsiveness and visual stability as Core Web Vitals, and publishes thresholds for what counts as good. Those thresholds are a useful yardstick, not a magic ranking switch.

We work from measurement: lab tests to find causes, real-user data to confirm what visitors actually experience, and before-and-after numbers so you can see what changed. Fixes are made at the cause, whether that's an uncompressed hero image, a third-party script, slow hosting or an un-cached database query.

A dimly lit desk with a laptop and monitor

Signs this is what you need

  • Search Console flags Core Web Vitals problems
  • The site feels slow on a phone, especially on mobile data
  • Layout jumps as the page loads, or buttons lag when tapped
  • Ads or organic traffic arrive and bounce before the page appears

When you probably don't need it

  • Field data already meets Google's 'good' thresholds: further tuning has diminishing returns
  • Slow speed is a symptom of an unsupported platform: see redevelopment

Telling you this is part of the job.

The three measures

What Core Web Vitals measure, in plain English

  • LCP (Largest Contentful Paint): how quickly the main content appears. Google's 'good' threshold is 2.5 seconds or less.
  • INP (Interaction to Next Paint): how quickly the page responds to taps and clicks. 'Good' is 200 milliseconds or less.
  • CLS (Cumulative Layout Shift): how much the layout jumps around while loading. 'Good' is 0.1 or less.
  • Thresholds apply at the 75th percentile of real page loads, segmented by mobile and desktop.
Illustrative page-load timelineAn illustrative (not measured) waterfall showing where time can go when a page loads: server, HTML, hero image, scripts, third-party tags and layout shift.Server responseHTML & CSSHero image (LCP)JavaScriptThird-party tagsLate layout shiftstart → time →Illustration, not measured data

Where the time can go when a page loads.

Where the time goes

The usual suspects, in the order we check them

  • Images: format, dimensions, responsive sizes and lazy loading
  • JavaScript: bundle size, third-party tags, chat widgets and tracking scripts
  • Fonts: loading strategy and layout shift
  • Hosting and server response time
  • Caching, compression and CDN configuration
  • Mobile rendering and the gap between lab scores and real-device experience
  • Database and plugin overhead on CMS sites

Website health check

A guided self-assessment across eight areas. It doesn't scan your site. It turns what you can observe in a few minutes into a summary of where to look first.

0 of 18 answered

Age & platform

Was the site built or substantially redesigned in the last 3–4 years?

Check the invoice, or the copyright year and design style.

Is the platform (WordPress, Shopify, etc.) and its plugins kept up to date?

Log in to the admin area and look for pending updates.

Mobile experience

On your own phone, is the site easy to read and use without zooming?

Try the menu, the main enquiry action and a form.

Is your phone number or enquiry button one tap away on mobile?

Speed

Do main pages load in a couple of seconds on mobile data?

Test on your phone with Wi-Fi off.

Does the page stay still while loading (no jumping layouts or late pop-ups)?

SEO visibility

Does searching your business name show your website first?
Do you appear for the main service you offer plus your area?

Search in a private window, e.g. 'plumber Strathpine'.

Is Google Search Console set up and checked?

Security

Does the site load over HTTPS with no browser warnings?
Do you know where backups are kept, and has one ever been restored as a test?

Conversion experience

Could a stranger tell what you do and for whom within five seconds of landing?
Do you know how many enquiries the site produced last month and where they came from?
Have you tested your enquiry form end to end recently and confirmed the message arrives?

Content quality

Is the content accurate and current (services, hours, team, prices approach)?
Does the site answer the questions customers actually ask you?

Technical issues

Are you free of broken pages, broken images and error messages?
Can you or your team update the site safely without calling a developer for every change?
Answer all 18 to continue

How It Works

How we deliver Website Performance Optimisation

1

Baseline

Measure lab and real-user performance on mobile and desktop and identify the biggest causes.

2

Fix at the cause

Prioritise by impact, fix in staging, and verify nothing else broke.

3

Verify and monitor

Re-measure, report the change honestly and set up monitoring so regressions are caught.

What's Included

Every engagement includes

Measured, not guessed

Lab and field data before and after, so improvements are shown with numbers you can verify.

Image and media pipeline

Modern formats, correct sizes and lazy loading for everything below the fold.

Hosting, caching and CDN

Server response, cache rules and edge delivery tuned for Australian visitors.

Third-party script audit

Every tag and widget justified or removed, because each one costs visitors time.

The Deliverable

A written performance audit with prioritised fixes, the agreed fixes implemented, and a before-and-after measurement report.

Common Questions

Before you get in touch

Does page speed affect SEO?

Page experience, including Core Web Vitals, is one of many signals Google uses, and Google says relevance and content quality matter more. Speed matters beyond rankings because slow pages lose visitors before they see anything.

Can you guarantee a perfect PageSpeed score?

No, and a perfect score isn't the point. We aim to meet Google's 'good' thresholds for real users on your key pages and will tell you honestly where third-party requirements limit it.

Why is my site fast on my laptop and slow on phones?

Phones have slower processors and often slower networks. Lab tests on a fast connection hide problems that real mobile visitors hit, which is why we check real-user data as well.

Tell us what isn't working.

You don't need to know exactly what you need. We'll work out what actually needs to be built, fixed, improved or changed, and tell you if the answer is 'nothing'.

Assess my site's health